Having a positive relationship between your conveyancing firm and real estate agent can ensure you’re consistently receiving business referrals.
Agents are a key stakeholder in the property transaction and will be an important figure in the listing and sale of the contracts you build.
As the initial face of the transaction, agents will likely be the first opportunity for your business to be chosen for any conveyancing needs. Therefore, it’s essential you’re building relationships with as many as possible.
If used effectively, the following five tips can help your business start building the right stakeholder relationships.
1. Communication
Being a good communicator will be a great start to building your agent relationship. Fast response times, friendly interactions, accurate, and professional are all key factors to use across all communication channels. Doing this will show the agent you are capable of providing an efficient service and make your business more referrable.
2. Know the market
Knowing the ebbs and flows of the property market, and any major trends which could affect your workflow directly will be an important benefit when communicating with an agent. Having a deep understanding of the property market is essential for any conveyancer, but it’s especially important when working with real estate agents. Agents want to work with someone who can provide valuable insights into the market and help them make informed decisions.
3. Utilise technology
Using technology in your workflow goes hand-in-hand with providing an efficient and excellent service for all stakeholders in the conveyancing industry. Especially with an integrated practice management software system, you can construct your digital contract and have it with the agent within 10 minutes. Providing a service like this is a sure-fire way to build a good relationship with a real estate agent.
4. Networking
By networking with an agent and fellow conveyancers, you could connect with more potential clients, gain greater knowledge and understanding of industry trends and take advantage of the type of mentoring and support that comes with sharing mistakes, successes, and advice.
5. Transparency
Being upfront with mistakes or outlining expectations to an agent can go a long way to gaining favour with an agent. Sharing your workflow in initial stages of building the relationship will outline what tools you utilise, how it will align with their business and workflow, as well as set honest expectations for time periods. It will also establish a trustworthy bond which will be important for solving any potential issues as they arise.
Establishing connections with agents can be done in a range of ways. Ultimately, developing a strong relationship once that connection is made will be an important factor to the success of your business.
